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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20210517T203000Z
DTEND:20210518T003000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:2021 AlaskaHost Training
DESCRIPTION:CLICK HERE TO REGISTER. (Please do not register using the registration button above.)\n\n\n\nAlaskaHost is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska. The objectives of the AlaskaHost training are:\n\n	Understand the importance of providing quality customer service\;\n	Recognize and anticipate customer needs and expectations\;\n	Understand and communicate the economic value of the visitor industry to the State of Alaska\;\n	Learn how to deal with dissatisfied customers in a professional\, helpful manner.\n	Learn how to utilize the three types of communication\n	Serve customers with disabilities\n\nThis training is available both in person and online and is limited to 10 in person attendees and 5 online attendees.
X-ALT-DESC;FMTTYPE=text/html:<strong style="font-family: Roboto\, sans-serif\;">CLICK&nbsp\;<a href="https://toniaplang.as.me/akhost">HERE</a>&nbsp\;TO REGISTER. (Please do not register using the registration button above.)<br />\n<br />\nAlaskaHost</strong><span style="font-family: Roboto\, sans-serif\;">&nbsp\;is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska. The objectives of the AlaskaHost training are:</span>\n<ul>\n	<li><span style="font-family: Roboto\, sans-serif\;">Understand the importance of providing quality customer service\;</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Recognize and anticipate customer needs and expectations\;</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Understand and communicate the economic value of the visitor industry to the State of Alaska\;</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Learn how to deal with dissatisfied customers in a professional\, helpful manner.</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Learn how to utilize the three types of communication</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Serve customers with disabilities</span></li>\n</ul>\n<span style="font-family: Roboto\, sans-serif\;"><span style="font-family: Roboto\, sans-serif\;">This training is available both in person and online and is limited to 10 in person attendees and 5 online attendees.&nbsp\;</span></span>
LOCATION:This is a hybrid event\, which means in-person attendees will participate at Harrigan Centennial Hall and online attendees will participate via Zoom. In-person attendees must wear a mask the entire duration of the training and online participants must be in attendance for the entire training. There WILL NOT be sessions available at a later time via recording.
UID:e.1598.4116
SEQUENCE:3
DTSTAMP:20260404T114210Z
URL:https://business.sitkachamber.com/events/details/2021-alaskahost-training-4116
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