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DTSTART:20170208T203000Z
DTEND:20170208T220000Z
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SUMMARY:AlaskaHost Customer Service Intro & AMHS Update at Chamber Luncheon
DESCRIPTION:Weekly luncheons are held every Wednesday at noon. Enjoy great food\, dynamic speakers\, and exciting networking opportunities. Chamber luncheons are open to the public. Chamber members receive special member-only pricing.\n\n\n\nExecutive Lunch Sponsor:\n\nLakeside-Milam Recovery Center - Gift Basket\n\nDrawing to be held last Wednesday of the month\n\n\n\nUpgrade to the Executive Lunch and receive VIP treatment including cookies and special prize drawings.\n\n\n\nSpeaker:\n\nRobert Venable - Energy Coordinator - Will give a brief update on the Alaska Marine Highway System\n\n\n\n Jasmin Smith - Owner\, Business Boutique -Introduction to AlaskaHost Customer Service Training Program\n\n\n\nPresentation: \n\nThis is an introduction to AlaskaHost- Come learn about the program and how you and your staff can benefit from taking the training. \n\nWhat is AlaskaHost?\n\nAlaskaHost is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska.\n\nAlaskaHost Objectives\n\nThe objectives of the AlaskaHost class are to:\n\n\n	Understand the importance of providing quality customer service\;\n	Recognize and anticipate customer needs and expectations\;\n	Understand and communicate the economic value of the visitor industry to the State of Alaska\;\n	Learn how to deal with dissatisfied customers in a professional\, helpful manner. \n\n\nREGISTER NOW for Wednesday's or Thursday's Trainings: Training Announcement or by visiting this website: http://www.thebusinessboutique.org/upcoming-events.html\n\n \n\nAlaskaHost Training:\n\nWednesday\, Feb. 8th 2:00-6:00pm or\n\nThurs.\, Feb. 9th 5:30-9:00pm\n\n \n\nTour Guide Training:\n\nThursday\, Feb. 9th 8:30-5:00pm\n\n\n\nMore information about AlaskaHost here.\n\n\n\nBiography:\n\nAbout the Business Boutique: \n\n"We're a true boutique-style small business consulting organization"\n\nWelcome to the home of The Business Boutique (license number 1043478). We are located in Anchorage\, Alaska but have served clients Statewide.\n\n\n\nWe are PROUD to be a 100% Alaskan grown and owned company! Reaching all corners of our beautiful state to support businesses in need! From the boardroom to float planes we take pride in going the distance for our clients and community!\n\n\n\nWe offer a range of consulting services\, all designed to help your company reach its potential. Whether you're looking for a small tweak or complete overhaul\, we have you covered. Our services are available a la carte so you can get precisely what you need.\n\n\n\n\n\nMenu\n\nCrab Mac-n-Cheese\, Veggies\, Salad Bar
X-ALT-DESC;FMTTYPE=text/html:<p><img alt="" height="78" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1598/Image/Chamber_Logos/ChamberLogo-3b5462Tiny.jpg" style="cursor: default\; color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; font-size: 13px\; background-color: rgb(255\, 255\, 255)\; width: 217px\; height: 78px\;" width="217" /><br />\n<br />\n<span style="font-family:tahoma\;">Weekly luncheons are held every Wednesday at noon. Enjoy great food\, dynamic speakers\, and exciting networking opportunities. Chamber luncheons are open to the public. Chamber members receive special member-only pricing.<br />\n<br />\n<span style="font-size:14px\;"><strong>Executive Lunch Sponsor:</strong></span><br />\nLakeside-Milam Recovery Center - Gift Basket<br />\nDrawing to be held last Wednesday of the month<br />\n<br />\nUpgrade to the Executive Lunch and receive VIP treatment including cookies and special prize drawings.<br />\n<br />\n<span style="font-size:14px\;"><strong>Speaker:</strong></span><br />\nRobert&nbsp\;</span>Venable<span style="font-family:tahoma\;">&nbsp\;- Energy Coordinator - Will give a brief&nbsp\;update on the Alaska Marine Highway System<br />\n<br />\n&#8203\;Jasmin&nbsp\;Smith - Owner\,&nbsp\;Business Boutique -Introduction to AlaskaHost&nbsp\;Customer Service Training Program<br />\n<br />\n<span style="font-size:14px\;"><strong>Presentation: </strong><br />\nThis is an introduction to AlaskaHost- Come learn about the program and how you and your staff can benefit from taking the training.&nbsp\;</span></span></p>\n\n<h3 style="margin: 5px 0px\; padding: 0px\; border: 0px\; font-variant-numeric: inherit\; font-stretch: inherit\; font-size: 1.2em\; line-height: normal\; font-family: Georgia\, &quot\;Times New Roman&quot\;\, Times\, serif\; vertical-align: baseline\; color: rgb(110\, 76\, 5)\;"><span style="font-family:arial\;"><span style="font-size:14px\;">What is AlaskaHost?</span></span></h3>\n\n<p style="margin: 5px 0px 15px\; padding: 0px 3px\; border: 0px\; font-variant-numeric: inherit\; font-stretch: inherit\; font-size: 0.9em\; line-height: 1.3em\; font-family: Helvetica\, Arial\, sans-serif\; vertical-align: baseline\; color: rgb(68\, 68\, 68)\;"><span style="font-family:arial\;"><span style="font-size:14px\;">AlaskaHost is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska.</span></span></p>\n\n<h3 style="margin: 5px 0px\; padding: 0px\; border: 0px\; font-variant-numeric: inherit\; font-stretch: inherit\; font-size: 1.2em\; line-height: normal\; font-family: Georgia\, &quot\;Times New Roman&quot\;\, Times\, serif\; vertical-align: baseline\; color: rgb(110\, 76\, 5)\;"><span style="font-family:arial\;"><span style="font-size:14px\;">AlaskaHost Objectives</span></span></h3>\n\n<p style="margin: 5px 0px 15px\; padding: 0px 3px\; border: 0px\; font-variant-numeric: inherit\; font-stretch: inherit\; font-size: 0.9em\; line-height: 1.3em\; font-family: Helvetica\, Arial\, sans-serif\; vertical-align: baseline\; color: rgb(68\, 68\, 68)\;"><span style="font-family:arial\;"><span style="font-size:14px\;">The objectives of the AlaskaHost class are to:</span></span></p>\n\n<ul style="margin: 5px 0px 15px\; padding-right: 0px\; padding-left: 25px\; border: 0px\; font-variant-numeric: inherit\; font-stretch: inherit\; font-size: 16px\; line-height: normal\; font-family: Helvetica\, Arial\, sans-serif\; vertical-align: baseline\; list-style-position: outside\; list-style-image: initial\; color: rgb(68\, 68\, 68)\;">\n	<li style="margin: 0px\; padding: 0px\; border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 0.9em\; line-height: 1.3em\; font-family: inherit\; vertical-align: baseline\; list-style-type: inherit\;"><span style="font-family:arial\;"><span style="font-size:14px\;">Understand the importance of providing quality customer service\;</span></span></li>\n	<li style="margin: 5px 0px 0px\; padding: 0px\; border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 0.9em\; line-height: 1.3em\; font-family: inherit\; vertical-align: baseline\; list-style-type: inherit\;"><span style="font-family:arial\;"><span style="font-size:14px\;">Recognize and anticipate customer needs and expectations\;</span></span></li>\n	<li style="margin: 5px 0px 0px\; padding: 0px\; border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 0.9em\; line-height: 1.3em\; font-family: inherit\; vertical-align: baseline\; list-style-type: inherit\;"><span style="font-family:arial\;"><span style="font-size:14px\;">Understand and communicate the economic value of the visitor industry to the State of Alaska\;</span></span></li>\n	<li style="margin: 5px 0px 0px\; padding: 0px\; border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: 0.9em\; line-height: 1.3em\; font-family: inherit\; vertical-align: baseline\; list-style-type: inherit\;"><span style="font-family:arial\;"><span style="font-size:14px\;">Learn how to deal with dissatisfied customers in a professional\, helpful manner.&nbsp\;</span></span></li>\n</ul>\n\n<p>REGISTER NOW for Wednesday&#39\;s or Thursday&#39\;s Trainings:&nbsp\;<a href="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1598/File/AlaskaHostTraining2017.02.08.jpeg">Training Announcement</a>&nbsp\;or by&nbsp\;visiting&nbsp\;this website:&nbsp\;http://www.thebusinessboutique.org/upcoming-events.html<br />\n&#8203\;<br />\nAlaskaHost Training:<br />\nWednesday\, Feb. 8th 2:00-6:00pm or<br />\nThurs.\, Feb. 9th 5:30-9:00pm<br />\n&#8203\;<br />\nTour Guide Training:<br />\nThursday\, Feb. 9th 8:30-5:00pm<br />\n<br />\n<span style="color: rgb(68\, 68\, 68)\; font-size: 14.4px\; font-family: arial\;"><span style="font-size: 14px\;">More information about&nbsp\;AlaskaHost&nbsp\;</span></span><a href="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1598/File/Membership/AlaskaHostOverview.pdf" style="font-family: arial\; font-size: 14px\;">here</a>.<br />\n<br />\n<span style="font-family:tahoma\;"><span style="font-size:14px\;"><strong>Biography:</strong></span></span><br />\n<span style="font-size:14px\;"><span style="color: rgb(51\, 51\, 51)\; font-family: tahoma\; background-color: rgb(255\, 255\, 255)\;">About the Business Boutique:&nbsp\;<br />\n&quot\;We&rsquo\;re a true boutique-style small business consulting organization&quot\;</span><br style="color: rgb(51\, 51\, 51)\; -webkit-tap-highlight-color: rgba(0\, 0\, 0\, 0)\; font-family: &quot\;Trebuchet MS&quot\;\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; font-family: tahoma\; background-color: rgb(255\, 255\, 255)\;">Welcome to the home of The Business Boutique (license number 1043478). We&nbsp\;are located in Anchorage\, Alaska but have served clients Statewide.</span></span><br />\n<br />\n<span style="font-family:tahoma\;"><span style="-webkit-tap-highlight-color: rgba(0\, 0\, 0\, 0)\; margin-top: 0px\; margin-bottom: 0px\; color: rgb(0\, 0\, 0)\;"><span style="-webkit-tap-highlight-color: rgba(0\, 0\, 0\, 0)\; margin-top: 0px\; margin-bottom: 0px\; line-height: 16px\;">We are PROUD to be a 100%&nbsp\;Alaskan grown&nbsp\;and owned company! Reaching all corners of our beautiful state to support businesses in need! From the boardroom to float planes we take pride in going the distance for our clients and community!</span></span></span><br />\n<br />\n<span style="font-family:tahoma\;"><span style="-webkit-tap-highlight-color: rgba(0\, 0\, 0\, 0)\; margin-top: 0px\; margin-bottom: 0px\; color: rgb(0\, 0\, 0)\;"><span style="-webkit-tap-highlight-color: rgba(0\, 0\, 0\, 0)\; margin-top: 0px\; margin-bottom: 0px\; line-height: 16px\;">We offer a range of consulting services\, all designed to help your company reach its potential. Whether you&#39\;re looking for a small tweak or complete overhaul\, we have you covered. Our services are available a la carte so you can get precisely what you need.</span></span></span><br />\n<br />\n<br />\n<span style="font-family:tahoma\;"><strong>Menu</strong><br />\nCrab Mac-n-Cheese\, Veggies\, Salad Bar</span></p>\n
LOCATION:The Westmark Sitka Banquet Room 330 Seward Street Sitka\, AK 99835
UID:e.1598.3768
SEQUENCE:3
DTSTAMP:20260408T142749Z
URL:https://business.sitkachamber.com/events/details/alaskahost-customer-service-intro-amhs-update-at-chamber-luncheon-3768
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