BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20170427T163000Z
DTEND:20170427T203000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:AlaskaHost Training Class by Anne Chadwick
DESCRIPTION:AlaskaHost Training - 8:30 am to 12:30 pm  - $35 per person- Limit of 10 per Class.\n\n\n\nTrainer - Anne Chadwick \n\n\n\nTo be held at the Visit Sitka Office at 104 Lake St.\n\n\n\nAlaskaHost is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska.   Understand the importance of providing quality customer service\;   Recognize and anticipate customer needs and expectations\;   Understand and communicate the economic value of the visitor industry to the State of Alaska\;   Learn how to deal with dissatisfied customers in a professional\, helpful manner.   Learn how to utilize the three types of communication   Serve customers with disabilities
X-ALT-DESC;FMTTYPE=text/html:<strong>AlaskaHost Training - 8:30 am to 12:30 pm&nbsp\; - $35 per person- Limit of&nbsp\;10 per Class</strong>.<br />\n<br />\n<strong>Trainer - Anne Chadwick&nbsp\;</strong><br />\n<br />\n<strong>To be held at the Visit Sitka&nbsp\;Office at 104 Lake St.</strong><br />\n<br />\n<strong>AlaskaHost</strong> is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska. &#61623\; Understand the importance of providing quality customer service\; &#61623\; Recognize and anticipate customer needs and expectations\; &#61623\; Understand and communicate the economic value of the visitor industry to the State of Alaska\; &#61623\; Learn how to deal with dissatisfied customers in a professional\, helpful manner. &#61623\; Learn how to utilize the three types of communication &#61623\; Serve customers with disabilities<br />\n<br />\n&nbsp\;
LOCATION:Greater Sitka Chamber of Commerce/Visit Sitka 104 Lake St Sitka\, AK 99835
UID:e.1598.3786
SEQUENCE:3
DTSTAMP:20260408T110021Z
URL:https://business.sitkachamber.com/events/details/alaskahost-training-class-by-anne-chadwick-3786
END:VEVENT

END:VCALENDAR