2021 AlaskaHost Training

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Name: 2021 AlaskaHost Training
Date: May 17, 2021
Time: 12:30 PM - 4:30 PM AKDT
Registration: Register Now
Event Description:
CLICK HERE TO REGISTER. (Please do not register using the registration button above.)

AlaskaHost
 is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska. The objectives of the AlaskaHost training are:
  • Understand the importance of providing quality customer service;
  • Recognize and anticipate customer needs and expectations;
  • Understand and communicate the economic value of the visitor industry to the State of Alaska;
  • Learn how to deal with dissatisfied customers in a professional, helpful manner.
  • Learn how to utilize the three types of communication
  • Serve customers with disabilities
This training is available both in person and online and is limited to 10 in person attendees and 5 online attendees. 
Location:
This is a hybrid event, which means in-person attendees will participate at Harrigan Centennial Hall and online attendees will participate via Zoom. In-person attendees must wear a mask the entire duration of the training and online participants must be in attendance for the entire training. There WILL NOT be sessions available at a later time via recording. 
Contact Information:
Maike Prewett
Fees/Admission:
Click here to register.

$49 per person for Visit Sitka and Sitka Chamber of Commerce current members (please use coupon code VISIT30 during registration)
$74 per person for non-members

People must register individually. To register multiple attendees, you can call, text, or email the trainer at (907) 738-8353 or tonia@toniaplang.com
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