AlaskaHost Customer Service Training
Visit Sitka is hosting the AlaskaHost Customer Service Training Program on Tuesday, April 9 from 1:00 - 5:00 pm.
Take advantage of this opportunity to provide customer service training for your staff at a low cost. Registration is limited, and expected to fill up fast, so save your seats now!
The AlaskaHost Program is a statewide customer service training program designed for employees of the hospitality and visitor services industry. This half-day program trains participants on how to provide quality customer service for residents and visitors to Alaska, providing a foundation of communication and problem solving skills for all service-oriented businesses.
AlaskaHost Skill Objectives:
- Differentiate between excellent and unacceptable customer service
- Understand the importance of quality customer service
- Recognize and anticipate customer needs and expectations
- Understand and communicate the economic value of Alaska's visitor industry
- Learn how to work with dissatisfied customers in a professional and helpful manner
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Date and Time
Tuesday Apr 9, 2024
1:00 PM - 5:00 PM AKDT
Tuesday, April 9th, 2024
1:00 pm to 5:00 pm
Location
Westmark Hotel Sitka
Banquet Room
330 Seward St.
Sitka, AK 99835
Fees/Admission
Registration fee: $75/person *Advance registration required.
Includes workbook and certificate of completion
Light snacks and water will be provided.
Contact Information
Kira Davis, Visitor Services Coordinator
Send Email
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