AlaskaHost Customer Service Training
Name:
AlaskaHost Customer Service Training
Date:
April 9, 2024
Time:
1:00 PM - 5:00 PM AKDT
Registration:
Register Now
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Event Description:
Visit Sitka is hosting the AlaskaHost Customer Service Training Program on Tuesday, April 9 from 1:00 - 5:00 pm.
Take advantage of this opportunity to provide customer service training for your staff at a low cost. Registration is limited, and expected to fill up fast, so save your seats now!
The AlaskaHost Program is a statewide customer service training program designed for employees of the hospitality and visitor services industry. This half-day program trains participants on how to provide quality customer service for residents and visitors to Alaska, providing a foundation of communication and problem solving skills for all service-oriented businesses.
AlaskaHost Skill Objectives:
Take advantage of this opportunity to provide customer service training for your staff at a low cost. Registration is limited, and expected to fill up fast, so save your seats now!
The AlaskaHost Program is a statewide customer service training program designed for employees of the hospitality and visitor services industry. This half-day program trains participants on how to provide quality customer service for residents and visitors to Alaska, providing a foundation of communication and problem solving skills for all service-oriented businesses.
AlaskaHost Skill Objectives:
- Differentiate between excellent and unacceptable customer service
- Understand the importance of quality customer service
- Recognize and anticipate customer needs and expectations
- Understand and communicate the economic value of Alaska's visitor industry
- Learn how to work with dissatisfied customers in a professional and helpful manner
