AlaskaHost Customer Service Training
Visit Sitka is hosting the AlaskaHost Customer Service Training Program on Sunday, April 28th from 10:00 am - 2:00 pm.
Take advantage of this opportunity to provide customer service training for your staff at a low cost. Registration is limited, and expected to fill up fast, so save your seats now!
The AlaskaHost Program is a statewide customer service training program designed for employees of the hospitality and visitor services industry. This half-day program trains participants on how to provide quality customer service for residents and visitors to Alaska, providing a foundation of communication and problem solving skills for all service-oriented businesses.
AlaskaHost Skill Objectives:
- Differentiate between excellent and unacceptable customer service
- Understand the importance of quality customer service
- Recognize and anticipate customer needs and expectations
- Understand and communicate the economic value of Alaska's visitor industry
- Learn how to work with dissatisfied customers in a professional and helpful manner
.png)
Date and Time
Sunday Apr 28, 2024
10:00 AM - 2:00 PM AKDT
Sunday, April 28th, 2024
10:00 am - 1:00 pm
Location
Westmark Hotel Sitka
Banquet Room
330 Seward St.
Sitka, AK 99835
Fees/Admission
Registration fee: $75/person *Advance registration required.
Includes workbook and certificate of completion
There will be light snacks and water provided. Attendees are encouraged to bring a sack lunch along to the training.
Contact Information
Kira Davis, Visitor Services Coordinator
Send Email
.png&p[title]=AlaskaHost+Customer+Service+Training){kind=link}