AlaskaHost Training Class by Anne Chadwick

AlaskaHost Training - 8:30 am to 12:30 pm  - $35 per person- Limit of 10 per Class.

Trainer - Anne Chadwick 

To be held at the Visit Sitka Office at 104 Lake St.

AlaskaHost is a statewide customer service training program for employees of the hospitality and visitor services industry. The program trains participants how to provide quality customer service for residents and visitors to Alaska.  Understand the importance of providing quality customer service;  Recognize and anticipate customer needs and expectations;  Understand and communicate the economic value of the visitor industry to the State of Alaska;  Learn how to deal with dissatisfied customers in a professional, helpful manner.  Learn how to utilize the three types of communication  Serve customers with disabilities